Dr C is managing an e-governance project in a Central Asian republic of Akagastan. There is a software development budget available, and Dr C has used some of it with Cardo Developers, a small company based in the capital of Akagastan. Dr C is hoping that the project’s interaction with Cardo developers will help build local interaction design capacity. For the first 18 months of the project, the software design has been progressing reasonably well, but Dr C is concerned that Cardo developers’ interfaces are of poor quality, and may result in the deployed system being more difficult to use than Dr C would like. Dr C may be able to spend some of the software development budget to employ one of her PhD students to do some of the design work, but this would have to come out of the original budget that was planned to be spent with Cardo.
- What should Dr Cdo?
- How should she view the balance of ‘capacity building’ and ‘change delivery’ aspects of their project?
- What are the ethics, roles & relationships relevant to this situation?
- What other questions do we need to ask about this scenario?
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